Hours of operation:


Customer Service: 1-888-286-2347 x 724

E-mail:
Orders: order@truemodelships.com
Returns: return@truemodelships.com
Sales: sales@truemodelships.com
Customer Service: service@truemodelships.com

We have Frequently Asked Questions, which may answer your questions before contacting us. Please click here for our FAQs.

By e-mailing us, we would have record of your previous inquiries (It is recommended)

If you have any questions or comments regarding our products; please e-mail us at service@truemodelships.com

If you have questions or comments regarding your recent purchases or exchanges; please e-mail us at order@truemodelships.com. If you don't have order #, please provide your zip code or your name so that we can check for you.

We are happy to answer any questions that you have for us.